Public Services

BTEC First Award in Public Services

Introduction

Do you ever think about how your rubbish is collected every week, who maintains our roads and streets and provides street lighting, how you are able to go to school every day and benefit from an education, how you can go to the doctor to get treatment when you are ill, or how you are protected from crime?

There are many different public sector organisations in the UK providing us with a vast range of services. These services are delivered in a variety of ways, both by individual public service organisations and in partnership with others, including organisations from the private and voluntary/third sectors.

This subject will enable you to explore how the public services are grouped and their roles and work. You will find out the ways in which the public services are funded and how they are delivered. You will also learn how funding impacts on service delivery and how the public services are held accountable.

This subject will inspire learners to consider a career in the public service sector. It will give learners the opportunity to gain a broad knowledge and understanding of and develop skills in the public service sector.  This course will support progression into a more specialised Level 3 vocational or academic course or into an apprenticeship

Assessment

This BTEC Level 1/Level 2 First Award in Public Services includes one externally assessed unit. This will assist learners as they progress either into higher levels of vocational learning or to related academic qualifications, by providing independent assessment evidence of learning alongside the portfolio-based assessment.

The remaining units are internally assessed. Internal assessment enables learners to develop a wider range of skills and provide evidence towards meeting the unit assessment criteria. Evidence for assessment can be generated through a range of activities, including role play, practical performance and verbal presentations.

 

Topics

Unit 1: The Role and Work of the Public Services

Learning aim A: Explore the public services and their work

Learning aim B: Understand how public services are delivered

Unit 2: Working Skills in the Public Service Sector

Learning aim A: Explore working skills used in the public service sector

Learning aim B: Demonstrate working skills used in the public service sector

Unit 3: Employment in the Public Services  

Learning aim A: Understand employment roles and conditions of service in the public services

Learning aim B: Explore employment in the public services

Unit 4: Public Services and Community Protection

Learning aim A: Explore the key organisations involved in the protection of communities

Learning aim B: Understand how hazards and risks to individuals and communities are managed by the public services.

 

Progression

Glengormley High school offers the BTEC Level 3 Subsidiary Diploma in Public Service in Public Services at Post 16.

 

Careers

Career links include:

Emergency Services

Armed Forces

Local Authorities

Voluntary Services.

 

 

 

 

BTEC Level 3 Subsidiary Diploma in Public Services

Introduction

BTEC Level 3 Public Services will give you an insight into different uniformed and non-uniformed public services, from firefighters, the army and the police to mountain rescue, teaching and custodial care.  This subject will help you to understand the importance of team work and effective communication within the public services as well as the entry requirements and working environment for the services you may be interested in.

Assessment

 

Each unit is made up of a series of assessments which may be written or practical.

Programme Overview

The qualification is structured into mandatory units (ones that you must do) and optional units.

 

Unit 1                Government, policies and the Public Services  (Mandatory)

Unit 2                Leadership and teamwork in the Public Services  (Mandatory)

Unit 3                Citizenship, diversity and the Public Services  (Mandatory)

Unit 12              Crime and its effects on society  (Optional)

Unit 13              Command and control in the uniformed Public Services  (Optional)

 

Units 1, 12 and 13 will be studied in Year 13.

 

Units 2 and 3 will be studies in Year 14.

 

There will be opportunities to improve your communication skills though role play and team building exercises.

 

 

Team building with Trinity

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Our guest speakers have included:

 

  • the PSNI,
  • Northern Ireland Fire and Rescue Service
  • Northern Ireland Ambulance Service
  • Northern Ireland Probation Board
  • Local Councillors and MLAs
  • Attorney General for Northern Ireland

 

 

Progression

 

Students who study Level 3 Public Services can progress to Level 4 Public Services at Higher/Further Education.

 

Careers

Career links include:

Emergency Services

Armed Forces

Local Authorities

Voluntary Services.